Effective date: October 11, 2026
Palm Coast Acupuncture & Chiropractic (“we,” “us,” “our”) operates palmcoastacupuncture.com (the “Website”). This policy explains what information we collect when you visit the Website, how we use it, and the choices you have. It does not cover how we handle your medical records as a patient — that is described in our Notice of Privacy Practices, available at our front desk or on request.
Information you give us
When you contact us through the Website (for example, a contact form, chat or text-message link, email, or phone), we collect what you choose to share, such as your name, phone number, email address, and message. We use it to respond to you and schedule your visit.
Please don’t send detailed health information through website forms, chat, social media, or email. We’ll collect that securely once you’re scheduled.
Online booking
Online scheduling is provided by Jane App (pca.janeapp.com). Information you enter while booking goes directly to Jane, our practice-management provider, and is protected under our agreements with them and our Notice of Privacy Practices. Jane’s own privacy policy also applies on its site.
Information collected automatically
Like most websites, we use cookies and similar technologies to understand how visitors use the Website and to measure our advertising. This may include your IP address, browser and device type, pages visited, how you arrived at the Website (such as from a search or an ad), and general location (city or region).
We use the following third-party tools:
- Google Tag Manager — to manage the tools below.
- Google Analytics — to understand Website traffic and improve the site.
- Google Ads — to measure whether our ads lead to calls or booking clicks, and to show our ads to people who have visited the Website.
- Meta Pixel (Facebook/Instagram) — to record that a page of the Website was visited, so we can measure our Facebook and Instagram ads and show them to people who have visited the Website. We have configured it to record page visits only, not form entries, appointment details, or health information.
These providers may collect information through their own cookies and use it under their own privacy policies.
How we use information
- To respond to your questions and schedule appointments
- To operate, secure, and improve the Website
- To measure and improve our advertising
- To comply with legal obligations
We do not sell your personal information, and we do not share health information with advertising platforms.
Text messages and calls
If you provide your phone number, we may call or text you about your inquiry or appointment. Message and data rates may apply. Reply STOP to opt out of texts at any time, or HELP for help.
Your choices
- Cookies: You can block or delete cookies in your browser settings. Some Website features may not work as intended.
- Google: Manage ad personalization at adssettings.google.com, or opt out of Google Analytics with the browser add-on at tools.google.com/dlpage/gaoptout.
- Meta: Manage ad preferences in your Facebook or Instagram settings under Ad preferences.
- Industry opt-outs: optout.aboutads.info and youradchoices.com.
Children
The Website is not directed to children under 13, and we do not knowingly collect personal information from them online.
Security
We use reasonable safeguards to protect information submitted through the Website. No website or internet transmission is completely secure.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact us
Palm Coast Acupuncture & Chiropractic
4875 Palm Coast Pkwy NW, Units 2 & 3, Palm Coast, FL 32137
(386) 225-6134 · palmcoastacupuncture@gmail.com